Privacy Policy

Last updated: June 16, 2026.

Introduction

Golden Pharaoh Casino (goldenpharaohcasino-uk.com) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you access our services, play our games, or interact with us in any way.

We operate in strict accordance with the United Kingdom General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For the purposes of these regulations, Golden Pharaoh Casino is the Data Controller responsible for your personal data.

If you have any questions, concerns, or requests regarding this policy or how we handle your data, please contact our Data Protection Officer at [email protected].

Information We Collect

To provide our gaming services and comply with legal requirements, we collect various types of information, which include:

2.1 Personal Identification Information

  • Full name and date of birth.
  • Contact details, including residential address, email address, and phone number.
  • Proof of identity documents (e.g, passport, driver’s license, utility bills) required for Know Your Customer (KYC) and Anti-Money Laundering (AML) verification.

2.2 Financial and Transactional Information

  • Payment method details (e.g, credit/debit card information, e-wallet identifiers, or bank transfer details).
  • Records of deposits, withdrawals, wagers, and winnings.
  • Information required to perform credit or financial background checks where necessary.

2.3 Technical and Usage Data

  • Device information, including IP address, operating system, browser type, and hardware identifiers.
  • Log data regarding your activities on our site, including time of access, page views, and game history.
  • Cookie data (see our Cookies Policy section).

2.4 Sensitive Data

  • Information related to responsible gambling, such as self-exclusion requests, deposit limit settings, or records regarding potential gambling harm.

How We Use Your Data

We process your personal information only when there is a lawful basis for doing so. These bases include:

  • Contractual Necessity: Processing is necessary for the performance of the contract between you and us (e.g, processing your bets, managing your account, and facilitating payments).
  • Legal Obligations: We are required by the UK Gambling Commission and other financial authorities to verify your identity, prevent fraud, and detect money laundering.
  • Legitimate Interests: We use data to improve our services, ensure the security of our platform, and personalize your gaming experience, provided these interests do not override your rights.
  • Consent: Where you have explicitly provided consent for marketing communications or analytics.

Data Sharing and Disclosure

We do not sell your personal data. We may, however, share your information with trusted third parties under strict confidentiality agreements for the following purposes:

  • Identity and Verification Providers: To comply with KYC/AML regulations.
  • Payment Processors: To securely handle your deposits and withdrawals.
  • Regulatory and Legal Authorities: We may disclose your information if requested by the UK Gambling Commission, law enforcement, or as required by law to prevent criminal activity.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner, subject to the same privacy commitments.

Security Measures

We implement industry-standard security protocols to protect your data, including:

  • Encryption: All data transmission is encrypted using TLS (Transport Layer Security) technology.
  • Access Controls: Restricted access to personal data, limited only to personnel who require it for operational purposes.
  • Regular Audits: Periodic security assessments to identify and mitigate potential vulnerabilities.

While we strive to provide the highest level of security, please be aware that no method of transmission over the internet is entirely secure. You are responsible for keeping your login credentials confidential.

Your Rights Under UK Data Protection Law

As a resident of the United Kingdom, you have the following rights regarding your personal information:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct inaccurate or incomplete data.
  • Right to Erasure (Right to be Forgotten): You can request that we delete your data, provided there is no legal requirement for us to retain it.
  • Right to Restrict Processing: You can ask us to limit how we use your information in certain circumstances.
  • Right to Object: You may object to the processing of your data for direct marketing or based on our legitimate interests.
  • Right to Data Portability: You can request that your data be provided in a structured, commonly used, machine-readable format.

To exercise these rights, please contact [email protected]. We will respond to your request within the statutory timeframe mandated by the UK GDPR.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by UK law. For instance, financial records and identity verification documents must be kept for a minimum period as stipulated by the Money Laundering Regulations. Once the retention period expires, your data will be securely deleted or anonymized.

Responsible Gambling and Data

At Golden Pharaoh Casino, we take player protection seriously. We maintain records of your interactions with our responsible gambling tools. This information is used strictly to provide you with support, enforce self-exclusion, and ensure compliance with our social responsibility commitments as licensed by the UK Gambling Commission.

If you are concerned about your gambling habits, we encourage you to seek assistance. Free, confidential support is available via the National Gambling Helpline or through organizations such as GamCare or GambleAware.

Cookies

We use cookies and similar tracking technologies to enhance your user experience. Cookies help us remember your preferences, manage your session, and analyze site traffic to improve our services. You can manage your cookie preferences through your browser settings, though disabling certain cookies may impact the functionality of the casino platform.

Third-Party Websites

Our website may contain links to external sites. This Privacy Policy applies only to Golden Pharaoh Casino. If you navigate to an external website, please review their respective privacy policy, as we are not responsible for their data practices.

International Data Transfers

We primarily store and process your data within the United Kingdom. If we are required to transfer your data to a service provider located outside of the UK, we ensure that such transfers comply with UK data protection laws, typically through the use of Standard Contractual Clauses or by ensuring the receiving country provides an adequate level of protection.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our operational processes. We will notify you of significant changes via email or through a prominent notice on our website. We encourage you to review this page regularly to stay informed about how we are protecting your information.

Contact Information

If you have questions regarding this Privacy Policy or wish to lodge a complaint regarding the handling of your data, please contact our support team:

Email: [email protected].

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection.